Frequently Asked Questions About Online Casino Gaming

We Were Asked to Compile a List of the Most Frequently Asked Questions About Online Casino Gaming, and Here They Are

In the past when there were very little helpful resources like or none at all where casino players could learn everything they need to know about online casino gaming, it was really difficult to make the right decision about which casino to choose to play casino games for real-money. Moreover, being a newcomer into the online casino gaming world can mean a lot of confusion and many unanswered questions. You would have gotten the hang of everything sooner or later, but along the harder way. This is why we have made this article with the most frequently asked questions about online casino gaming.

Are Online Casino Games Fair?

The online casino gaming software that casinos use is continuously tested for its fairness. Such tests give information whether the casino games give out completely random outcomes. It’s all done by independent testing agencies such as eCOGRA or GLI etc. They test the Random Number Generator technology in the games and the results are published in the form of payout rates. In the end it shows how fair a casino is regarding its payouts. After that, the casino receives a certification by the agency, which indicates that everything is in order.

These testing agencies work closely with the online casinos in order to make sure that the best industry standards are met. Of course, this is not the case with bad casinos. Fortunately most of the online casinos that you will find online are reputable and good ones, and so are those reviewed at Anyway, if the software has been provided by a reputable software company, everything should be OK.

What Do I Need to Do to Play Casino Games?

In essence all you need is a computer or a laptop, or a smartphone or tablet, an internet connection and online casino gaming skills. The first thing to do is to register for an account at the online casino of your choice. If you do not, you will be able to play the casino games only in fun mode and thus not be able to win real money.

The registration process is done at the casino’s website. You can even register by downloading the online casino gaming software and that way you will download the games too. Actually, you get the entire service on your desktop, which you can then access via a shortcut and not have to open your browser each time you want to play.

After you have registered, the next step is to make a deposit. You can make a deposit via the casino’s cashier. Just select your preferred deposit method and your money will be available in your casino account within moments.

What Information or Documents the Casinos Need When Registering?

When you want to register a casino account at an online casino, you’ll be asked to provide some personal information in order for your casino account to be created. Logically, you will be asked to provide your name and surname. After that, you will be asked for your street address, town and country of residence, postal code, email, telephone number and similar details that identify you as a real person.

Besides the personal info, you will be asked to choose a user name and password that you will use to log into your casino account. Maybe a security question too for password retrieval in case you forget it.

As for the documents, some casinos may ask you to send them a scanned ID, utility bill, scanned credit card etc. in order to prove that you are who you claim to be. Some do that when you want to make your first withdrawal using a credit card. This is for security reasons in order to prove your identity to them and that you have not stolen the card that you use in the casino cashier.

How is My Personal Information Protected by the Casinos?

Reputable casinos go to great lengths to guarantee that your financial as well as personal information is kept hundred percent confidential and secure at all times. These casinos use security protocols that are standard for the online gaming industry, including SSL technology for data encryption ranging from 128 to 256 bit. This technology is the same used by banks and similar financial institutions where money transferring and financial transactions are involved. That way all of your deposits and withdrawals are managed and executed in a secure way.

Besides that, the billing platforms used for processing the transactions are the most advanced that you can find today. In the end it is all about finding a good casino that employs all of these measures.

What Can I Do to Protect Myself Better?

It is good to know that your financial details such as credit card numbers, passwords and user names to e-wallet accounts are perfectly safe when you provide them in the casino cashier. As mentioned, all such data is encrypted and kept safe by the online casino gaming sites using the latest industry standards and protocols. They are usually stored on separate servers owned by professional companies that offer such services. So, essentially, anything sensitive is secured from being hacked and used for various internet scams.

However, casinos are not solely responsible for the protection of your sensitive data. You as well have to be careful when managing such data. For example, be careful from where you log into your casino account. Make sure it is not from a public computer. And if it is, never auto-save your login details and make sure to always log out when you leave the computer.

No matter whose computer you use, always make sure to have an anti-virus and ant-spyware program installed or a firewall, because hackers usually get into your computer through viruses and spyware. Also, make sure to use strong and longer passwords with numeric characters in them, and not some generic 12345 passwords.

How do I Make a Deposit for the First Time?

Before deciding to make a deposit, first you need to make sure that the online casino gaming site has the deposit and withdrawal options suitable for you. Some options are not available for some countries, so you’ll need to find out if the casino has the methods that are available to you. Also, see what the minimum deposit and withdrawal limits are. If they don’t suit you, maybe there’s some other online casino gaming site with more favorable limits.

When you log into your casino account, the first thing is to look for the ‘Deposit’ or ‘Cashier’ button. They’re usually clearly visible. Then you’ll have to select the deposit method that you want to use to make a deposit and you’ll need to specify the deposit amount and the deposit will instantly appear in your casino account. Withdrawals on the other hand take time to be processed and to appear on your bank account.

How Do I Get a Casino Bonus?

Casino bonuses can be received out of various reasons and in various ways. But, in most cases they are given to casino players that make deposits. The most frequent bonuses that you will get are deposit match bonuses and reload bonuses.

Both types of bonuses are given when you have made a deposit. However, the most sought after bonus is the welcome bonus. This one is fairly easy to get. A welcome bonus is also given when you make a deposit in your casino account, but it has to be your first ever deposit. It is given to you automatically, by selecting it manually in the cashier or by entering the bonus code when making the deposit.

The same is with every other bonus. However, each casino is different from each other, therefore some online casino gaming sites may have their own unique ways of redeeming bonuses so it is always best to contact customer support and ask for detailed explanation about what to do in order to get a bonus offered as a promotion.

Are There Special Requirements for Casino Bonuses?

Yes. It would be illogical for them not to have any special requirements because that way nothing will stop players to sign up just to get free cash as a bonus and withdraw them immediately without wagering a single cent on any of the games.

As you already guess, the special requirements are related to withdrawing the bonus money and are called ‘wagering requirements’ and can be found in the bonus terms and conditions. They specify how much you need to wager in the games before you can withdraw the winnings.

When you are selecting a casino bonus it is always wise to first read the terms and conditions in order to see what the wagering requirement is and if there are any other special conditions. For example, if the bonus is cashable, how much you need to deposit to get it etc.

How Can I Deactivate My Account in an Online Casino?

Online casino gaming sites give their casino members the option to exclude themselves from the casino by deactivating their casino accounts. This is usually wise in cases when your online casino gaming activity interferes with your personal and professional life and in cases when you feel that you are beginning to develop a gambling problem.

The deactivation of your casino account can be done manually by yourself through the ‘My Account’ section where your account details and options can be found or you can do that by making a direct request to the customer support representatives.

When you do such a request you will be asked by them what the reason for the deactivation of your account is, but nevertheless they will never refuse to deactivate it for you. Every reputable online casino has a policy regarding responsible gambling and the self-exclusion option through account deactivation is always part of that policy.

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